Terms & Conditions

Important Notice

Welcome to ZF‑eMart. By accessing or using our website, mobile application, or services, you agree to be bound by these Terms & Conditions. If you do not agree, you may not use ZF‑eMart.

Definitions

"ZF‑eMart", "we", "us", "our"

means the ZF‑eMart e‑commerce platform.

"User", "you", "your"

means any visitor, customer, or account holder using our services.

"Platform"

means our website, mobile app, and all related services.

Eligibility

You must be at least 10 years old or the age of majority in your jurisdiction to use ZF‑eMart. By using the Platform, you represent that you meet this requirement and are legally capable of entering into a binding contract.

Account Registration

To place orders, you may be required to create an account, provide accurate information, and keep your login credentials confidential. You are responsible for all activities that occur under your account.

ZF‑eMart reserves the right to suspend or terminate accounts for suspicious, fraudulent, or abusive activity.

Products, Pricing, and Availability

Product descriptions, images, prices, and availability are subject to change without prior notice.

While we strive for accuracy, errors may occur. In the event of a pricing or stock error, we may contact you for instructions, cancel the order, or refuse service, with any paid amount for the cancelled portion refunded.

Orders and Payment

Placing an order constitutes an offer to purchase. We may accept or decline any order at our sole discretion.

Payment methods accepted will be listed at checkout. You agree to provide valid payment information and authorize us (or our payment partners) to charge the total order amount, including any applicable taxes, fees, and shipping.

Shipping and Delivery

Estimated delivery times are provided for convenience and are not guaranteed. Risk of loss passes to you upon delivery to the address you provide.

You are responsible for providing accurate shipping details. Failed deliveries due to incorrect information may incur additional charges.

Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our separate Return & Refund Policy, which forms part of these Terms.

By using ZF‑eMart, you agree to review and comply with that policy.

User Conduct

You agree not to:

• Use the Platform for unlawful, fraudulent, or harmful purposes.
• Interfere with the security or proper functioning of the Platform.
• Upload or transmit any malicious code, spam, or offensive content.

We may suspend or terminate access if these conditions are violated.

Intellectual Property

All content on ZF‑eMart, including logos, text, graphics, images, and software, is owned by or licensed to ZF‑eMart and protected by applicable intellectual property laws.

Third‑Party Links and Services

The Platform may contain links to third‑party websites or integrate third‑party services. These are provided for convenience only.

Limitation of Liability

To the maximum extent permitted by law, ZF‑eMart shall not be liable for any indirect, incidental, special, or consequential damages.

Indemnification

You agree to indemnify and hold harmless ZF‑eMart, its officers, employees, and partners from any claims, losses, damages, liabilities, costs, and expenses.

Changes to Terms

ZF‑eMart may update these Terms & Conditions at any time. Changes will be effective when posted on the Platform.

Governing Law and Dispute Resolution

These Terms shall be governed by the laws of Dubai/Saudi Arabia/Malaysia/Thailand/India/Bangladesh. Any disputes shall be resolved through arbitration/courts in mentioned Jurisdiction, unless mandatory local law provides otherwise.

Contact Information

For questions regarding these Terms & Conditions, contact us at:

Email

[email protected]

Phone

+8801897504061